Frequently Asked Questions

How often will I receive letters from Sydney & Aiden?

You will receive 4 letters (8 hand-illustrated pages) from Sydney & Aiden every month.

When will new subscribers receive their first letter from Sydney & Aiden

Letters ship in the 15th of every month.

What age group is best suited for Explore By Mail?

All ages.

Do I need to order one subscription for each of my children

No, you can order one subscription per family. All activities included in each letter can be shared and competed together.

Can we cancel at anytime?

Yes! You can cancel, skip a month, or update your address at any time. To make these changes you need to create an account at checkout. If you checkout as a guest, contact us to make the necessary changes.